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Fire & Water - Cleanup & Restoration

Choosing the Right Storm Damage Restoration Company

11/17/2021 (Permalink)

Choosing the Right Storm Damage Restoration Company

In the aftermath of a tornado, hurricane or other major storm, one of the most important tasks facing homeowners is finding a reputable and reliable emergency restoration contractor to get the job done.

A number of factors need to be considered in order to choose a company that can do an effective job without taking advantage of stressed-out clients who are not thinking clearly during a disaster.

Preparation:

It's important for people to plan ahead and get several estimates from local companies before a major storm hits. Then, homeowners should get references and check them so they know who they can trust when an emergency happens.

The business of restoring homes hit by disasters such as tornadoes is highly competitive. That's why unscrupulous restoration contractors might cut corners or otherwise take advantage of their clients in the aftermath of a disaster. Getting multiple bids beforehand will help a homeowner avoid a dishonest company that focuses on profits over quality workmanship. If there isn't time to gather several proposals, it's wise to at least ask neighbors or friends for referrals rather than going with the first contractor who comes knocking on the door during a crisis situation.

Proper Licensing

Typically, the most effective way to find a quality restoration contractor is by word-of-mouth from satisfied clients. It's wise to ask the company for references and speak with those they have worked for in the past.

In addition, homeowners should check whether they are properly licensed, bonded and insured. There might be a cost associated with this process but it could provide a degree of protection against fraud or shoddy workmanship if something goes wrong. For example, insurance companies typically will not pay out claims unless a restoration company is properly licensed and insured as required by law in that area. If an insurer refuses to pay up when problems arise after work has been done, having licenses and insurance will help make sure contractors do everything possible to make things right.

Experience of the Storm Damage Restoration Company:

A homeowner should also consider the number of years a restoration company has been in business. An established and respected organization is more likely to do quality work than a fly-by-night outfit that might not be around after the storm damage is repaired.

Time the Restoration Company Devotes To Your Property

The amount of time an emergency contractor devotes to customer satisfaction is another important factor, particularly with companies that often deal with crisis situations such as hurricanes and tornadoes. Satisfied clients can provide invaluable referrals, which usually helps generate new business opportunities.

It's wise to avoid restoration companies that pressure their customers into signing contracts on the spot during a time of stress and chaos. A responsible company will allow home and property owner’s sufficient time to review all terms and conditions before making any decisions about hiring them.

A written contract should include an itemized list of all work to be done, along with the estimated cost. It's in a homeowner's best interest to make sure the agreement also covers any additional expenses in case repairs are needed later on that might not have been foreseen by the restoration company or homeowner at the time of signing.

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