We got a call the other day about a carpet that needed to be torn out because water got in the living room of the house. This unfortunately was the second time this customer experienced this because they had a hole in their ceiling they were unaware of.  Luckily, we were their previously the service they called and they decided to use us again.  We asked that in the future if anything were to arise with family or friends please don't hesitate to forward along our information to them--they had no problem doing this at all.  Here at our SERVPRO we thrive ourselves on consistency.  It's important to us to be accurate, yet constant in our work.  Please let us know if we can be of service to you!

Here is an example of damage that was done to the basement of a home nearby our office.  The living room as well as the entire basement was completely under water from the storms we have been having recently.  Our office was called in the middle of the night to tend to the job and we had majority of the damage cleared out by morning with a few air movers still placed for the remaining damage.  We like to make it known to our customers that we are available any time of the day, no matter how severe the water damage--please don't hesitate to reach out.  We are here to help and make your life a lot less stressful and easier during incidents as such.

During cases of emergency, power surges after the storm can damage electronics, and flooded appliances can also create safety hazards.

1. Shut off all the individual circuits, then turn off your main circuit.  It is also useful to label the individual circuits.

2. Shut off your water.

Cracked lines can also pollute your water supply to your home, so check in with local authorities before restoring your water.

3. Shut off your natural gas.

Locate the shutoff valve connected to the gas line, and turn the switch perpendicular to stop the gas flow.

If you expect a gas leak, immediately evacuate the house and DO NOT turn off your gas.  Contact your local natural gas provider, and have a professional assess the situation.  Natural gas leaks are attributed to numerous home fires.

How will YOU prepare?

This is an example of a customer who called us urgently with a concern when she was moving out.  There had been a storm recently and there was severe water damage done to all our client's furniture.  We used a couple of creative drying methods (more plastic and tubes like the attached picture) to save the most of the building materials and her couch.  She was thrilled with how fast we got everything done and how many items we were able to salvage, since she was right in the midst of moving out of her home.  SERVPRO is here to take care of any of your drying needs--from floors to counter tops, to couches and more.  Please don't hesitate to give us a call if you're feeling stressed at all.  We're here to help!

Here is an example of a job we received a call for a few weeks ago after a big storm had hit.  An apartment complex's pool overflowed into the gym and basement as well.  Our team was called in quickly to tend to the issue to dry out the damage.  While we were there we also tended to some of the units since there was some water that had seeped through the ceilings, too.  The property manager was very impressed with our work and stated that from there on out, we would be his main point of contact for emergencies in case something were to happen again.  If and when storm damage happens on your property, whether it be commercial or residential--please don't hesitate to call SERVPRO!

Over the course of the last couple weeks there have been numerous calls about water damage from Storms.  We had a specific call the other day about a sump bump that overflowed due to all the water from the rain.  Our client was very worried about the damage and did not want to wait until the weekend was over to take care of the issue.  Our team was readily available for them and we arrived at their house the next day to take care of the issue.  SERVPRO prides themselves on efficiency and gets the job done as fast as possible each time.  If yourself, friend, family member, etc.--ever needs our services last minute, please pick up the phone and call SERVPRO!  We're always here to help.